On July 31, 2026, the Decision AI Digital Innovation Conference and the 20th Anniversary Celebration, themed "Unite for the New Era, Coexist in Excellence", was successfully held in Shenzhen. This grand event was hosted by Decision, with Pan Gu Information, SalesEase, and Blue Ling Software as co-organizers. Over 90 leaders from government and enterprises, prominent figures from chambers of commerce, industry leaders, digital pioneers, and ecosystem partners gathered together to discuss the industrial transformation driven by AI.
 

Over the past two decades, Decision has been deeply engaged in the fields of enterprise digitalization and globalization services. As a SAP Gold Partner and Expert-level Partner, it has assisted numerous enterprises in achieving management upgrades and global expansion. This grand event is not only a celebration of its anniversary but also a strategic launch towards the AI digital era - Decision's new AI Agent product, DSmart, has made its debut, marking Decision's transition from digitalization services to an intelligent native new track. 
 

1. Leadership Vision: Top-level Insights into the AI Industry

Ni, the founder and chairman of Decision, delivered the opening speech, reviewing Decision's twenty-year journey and expressing gratitude to the customers and the team for their long-term trust and dedication. She pointed out that in the face of the AI industry revolution and the global economic changes, for enterprises to achieve globalization is not merely about simple market expansion, but rather requires in-depth localization, compliant operation, digital control, and relying on a complete management system to navigate through the industrial cycle. Standing at the new starting point of its twentieth anniversary, Decision will use AI as its wings, digitalization as its framework, and globalization as its foundation, working together with its peers to explore a smarter, more efficient, and more globalized future.
 

National Committee Member and President Wang of the Guangdong High-tech Industry Chamber pointed out in his speech that the average lifespan of domestic small and medium-sized enterprises is only 2-3 years, and only a few enterprises can operate stably for 20 years. The 20-year accumulation of Decision is of great significance as an industry benchmark. Currently, the three disruptive technologies of AI, new energy, and biotechnology are reshaping production factors, and computing power, data, and algorithms have become the core competitiveness of enterprises. The core capability of enterprises in the future will be to collaborate and coexist with AI and accurately assess the overall situation of the industry. Only by adapting to the trend and strengthening the management foundation can enterprises survive in the fierce market competition for a long time.
 

2. Important Announcement: DSmart Enterprise-level Intelligent Hub

Decision's new AI Agent product - DSmart was officially launched on the 20th anniversary of Decision, which is a milestone event.
 

At the launch ceremony, Decision representatives took the stage together. With the presence of the attending guests, Decision's new AI product - DSmart was unveiled, marking the official debut of this AI product that is deeply integrated into the core business of the enterprise.
 

DSmart is designed to enable AI to truly integrate into the core business of enterprises, not just serving as a question-and-answer assistant, but capable of "active work". It adopts two deployment models: hybrid cloud deployment (local + cloud API) and enterprise private cloud deployment. It deeply integrates systems such as ERP, MES, DCS, FMCS/BMS, etc., and can operate across various scenarios including procurement, finance, sales, and after-sales services. While ensuring data security and compliance, it enables reasoning, decision-making, and task decomposition. It possesses three core capabilities:

• More intelligent: It has deep data analysis capabilities in multiple fields and supports understanding of ambiguous questions and multi-round deep reasoning for complex problems.
• More proactive: It shifts from "people seeking tasks" to "tasks seeking people", and the system actively thinks and works.
• Cross-industries: It can be quickly deployed to multiple industries such as electronics, semiconductors, automobiles, energy, chemicals, fast-moving consumer goods, and biopharmaceuticals.

Vice Chairman Chi of Decision looked back on Decision's 20-year development journey. He mentioned that over the past 20 years, Decision has been focusing on the global digital and intelligent service sector, establishing 7 global branches, with its business covering 40+ countries. It has relied on the practical implementation of 1000+ leading enterprises to accumulate industry expertise. At the same time, he pointed out that enterprises are currently in a complex environment with changing geographies and accelerating transformation. The birth of DSmart is exactly Decision's response to the real pain points of thousands of customers in this era. In the future, Decision will continue to refine its product integration capabilities and work together with various enterprise customers, business associations, and ecosystem partners to jointly build and thrive in a new industrial ecosystem.
 

The CEO of Decision, Mr. Wang, gave a live demonstration of the DSmart products - visually showcasing core functions such as intelligent question answering, root cause analysis of production, material availability prediction, and intelligent deduction of engineering changes. Relying on a deeply integrated data foundation including SAP, MES, and SRM, the system can actively identify abnormal operations and push optimization solutions, replacing the traditional manual counting method. On-site, it visually verifies the practical effect of the Daisen AI intelligent body through real manufacturing business scenarios, concretely presenting the core value of digital and AI integrated management in reducing burdens and increasing efficiency for enterprises, shifting from "people searching for tasks" to "tasks searching for people". 
 

3. Thoughtful Feast: Decoding Strategic and Decision Benchmark Cases

Mr. Zhang, the founder and executive instructor of the Lakeside Innovation Research Center and a special lecturer on strategic management, used Huawei's decades-long development history as a sample to dissect the underlying logic of enterprises navigating through the product, macro, industry, and founder four cycles. He elaborated on the BLM business leadership model and proposed that for enterprises to achieve sustainable operation, they must establish a standardized management system that is not dependent on individuals, rely on continuous change to build organizational capabilities, and leverage the second growth curve to break through growth bottlenecks. He provided replicable strategic implementation ideas for the entrepreneurs present.
 

As a benchmark customer of Decision, Mr. Linghu, the CIO of Mino Co., Ltd., combined practical experience in enterprise globalization to analyze the core pain points of the non-standard equipment industry, which include "multiple changes, long delivery periods, and difficult cost control". He shared the MOE modularization and engineering platform-based business methodology. Relying on Decision's strong implementation and delivery capabilities, Mino was helped to build a management foundation centered on SAP, independently developed the IOS intelligent operation platform, and connected the entire chain of R&D, procurement, production, and overseas delivery. By leveraging digital systems, it solved industry problems such as cross-national collaboration, engineering changes, and complete set control, and achieved an outstanding performance with a compound growth rate of over 50%.
 

YDET' CIO, Mr. Yang, presented a practical case of digital transformation, sharing the reconfiguration of the "Six Forces Model" and the "Eight Key Stages", a comprehensive review and the seamless integration of Decision to implement the full-cycle transformation of SAP, intelligent warehousing, and workshop management systems. Together with Decision, they established an enterprise control system dominated by AI, using real quantitative data such as inventory turnover, on-time order delivery, and monthly financial settlement to visually demonstrate the operational improvement brought about by digital transformation for physical manufacturing enterprises, and presenting the real process IT reconfiguration at the frontline of leading manufacturing enterprises. 
 

4. Ecological Dialogue: AI Scenarios Can Be Implemented in Practice

Teacher Zhong, the design consultant of Pangus, shared his extensive experience in manufacturing digitalization over the past two decades. Leveraging the IMS sixth-generation manufacturing operation system and the Xinghuo AI digital platform, Pangus has developed intelligent entities covering all scenarios of people, machines, materials, processes, and environment. These intelligent entities enable functions such as intelligent production scheduling, root cause quality analysis, equipment predictive maintenance, and automated reporting. Through cases of tens of thousands of production lines, Pangus proved that the deep integration of AI and MES can significantly enhance factory delivery efficiency and reduce production losses, providing a mature solution for the digitalization of the discrete manufacturing industry.
 

Mr. Yan, the head of Neocrm solutions, delivered a presentation focusing on the digitalization of the entire customer lifecycle. Addressing the challenges faced by enterprises such as difficulties in acquiring new customers, gaps in customer follow-up, and lack of interoperability of sales data across regions, he introduced an integrated intelligent CRM solution. Through a unified digital platform for lead management, project follow-up, and post-sale collaboration, it connects the entire marketing data chain, significantly enhancing the conversion rate of deals and the customer's repeat purchase ability.
 

Mr. Wang, a senior architect of the SAP China region's solution consulting team, analyzed the three major obstacles currently faced by enterprises in the implementation of AI: difficulty in process integration, weak data foundation, and high audit risk. To address these issues, SAP proposed a breakthrough methodology covering business scenarios, unified user experience, and end-to-end efficiency improvement. It decomposed the paths for the integration of business and finance, supply chain collaboration, and standardized risk management within the group, demonstrating SAP's core advantages of native AI embedding in business processes, data security and explainability, and compliance and controllability. 
 

5. Gala Night: Decision 20th Anniversary Appreciation Dinner

That night, the 20th anniversary gratitude and appreciation dinner of Decision began. With the powerful sound of the drumming, the dinner officially kicked off. Multiple rounds of exciting lucky draws were held at the scene, and the high-level performances instantly ignited the atmosphere of the venue, presenting everyone with a feast that combined taste, vision and hearing.
 

The founder and chairman of Decision, Mr. Ni, along with representatives of Decision's senior management, SAP representatives, sponsoring partners, and industry experts, jointly cut the cake and uncorked the champagne tower, raising their glasses to celebrate Decision's twenty years of fruitful growth and achievements in all aspects. 

Twenty years ago, no one could have foreseen today. Twenty years later, Decision is standing at the forefront of the AI era, with solid strength behind it - over 1,000 successful client cases, delivery capabilities in 40+ countries, and a global presence in 7 major branches. But more importantly, we have always maintained the unique belief of a leading enterprise in the industry: technological leadership is our unwavering pursuit. However, the meaning of leadership does not lie in showing off skills, but in solving real problems and creating real value. All the technical investments of Decision, the implementation of the "AI First" strategy, ultimately all return to the customers, to how to help them enhance their competitiveness and create better experiences for this world.

Just as the conference theme states - "Unite for the New Era, Coexist in Excellence".

This is not just a slogan, but a commitment. Standing at the new starting point of its twentieth anniversary, Decision is willing to stand side by side with every partner, and venture into the broader universe of stars and seas.

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